Founded in 1912, Liberty Mutual is a company that is committed to meet the broad and competitively priced insurance products and services of their customers. Liberty is the 5th largest Property and Casualty Insurance Company in the US. A.M. Best has ranked it ‘A’ (Excellent) in financial strength which is a major factor to consider when it comes to selecting an insurance company. You can depend on Liberty’s financial strength that customers can depend on. Apart from offering insurance products and services Liberty has been working towards making the world safer to live and work. Their efforts consist of industry firsts, safety breakthroughs, patents and several innovative programs have resulted in the reduction in workplace injury, disability and injury of millions of people. Convenience and value addition are part of every auto insurance policy from Liberty Mutual.
Reporting a claim
You have a choice of making your claims online or through telephone for reporting a claim online for auto and other insurance policies. You can also call 1-800-225-2467 to report your claim. There is a special number for the hearing impaired customers, which uses a TTY device – 1-800-243-9801.
There are a variety of specialized services offered by Liberty Mutual to make life easier for you.
Liberty Mutual’s Freedom Pay Plan enables you to have your premiums deducted automatically from your checking account. This ensures that you never miss your due date for paying premiums and do not have to worry about writing checks in time and stocking stamps and envelopes. This plan makes sure that your premium is paid regularly and on time.
Emergency Roadside Assistance
Liberty Mutual provides to all auto insurance policy holders emergency roadside assistance 24/7. You will get the help you need at any time and anywhere in the US and Canada by calling 800-426-9898.
Windshield repair services
If you have a comprehensive insurance coverage with Liberty Mutual, you can avail their repair services of your car’s windshield. Through a simple process you can have it repaired at your home or workplace or any other convenient location. They have an extensive network of glass replacement facilities to make the process convenient for you and they also guarantee qualify repair. The glass company sends its bills direct to Liberty Mutual so you are freed from this hassle. Liberty Mutual also enables you to have the replacement done by your preferred replacement service provider.
If you have rental coverage from Liberty Mutual, you can rest assured about getting a rental car for use during the time your damaged car is fixed in the event of an accident. The replacement vehicle is made available to you through a partnership with Enterprise Rent-A-Car.
Towing & Labor Coverage
If you have purchased the Towing & Labor coverage by paying extra, Liberty Mutual will pay for these charges. Some states may not have this option. You have to sign a bill with no up front payment so that Liberty Mutual will pay the towing charge in full. You have to let your car to be towed to the nearest repair facility approved by Liberty Mutual. If you prefer a facility other than these, the company will pay the towing getting your vehicle back on the road up to the limits of your policy.